Recently our windows 2012 Hyper-V server (which is running 1 2012, 2 2008R2, and 1 2003 virtual servers) experienced a kernel power issue. Event ID 41 Task Category 63.
The HTML of the error we received is as follows
<ProviderName="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>3</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreatedSystemTime="2015-06-19T05:43:18.025501300Z" />
<EventRecordID>84795</EventRecordID>
<Correlation/>
<ExecutionProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>XXX-HYPERV</Computer>
<SecurityUserID="S-1-5-18" />
</System>
<Data Name="BugcheckCode">245</Data>
<Data Name="BugcheckParameter1">0x6d</Data>
<Data Name="BugcheckParameter2">0xfffffa80821e43f0</Data>
<Data Name="BugcheckParameter3">0xfffffa80821e4390</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">0</Data>
<Data Name="PowerButtonTimestamp">0</Data>
<Data Name="BootAppStatus">0</Data>
</EventData>
</Event>
So far this is the 5th time we've experienced this issue, looking though the backup and error logs we've noticed that this error occurs every so often when our Symantec server starts its back up. Has anyone else experienced this issue during backups specifically? And would anyone know of some other troubleshooting techniques we could use to narrow down exactly what in these specific backups may be causing this error?
Thanks much!