My server running Server 2003 R2 has been reporting multiple 12292 and 10 VSS errors when the UniTrends agent calls to the Shadow Volume Provider for a VSS Snapshot. The server has the latest updates including SP2.
Thus far I have:
- Checked vss writers using the vssadmin list writers command : All writers were stable with no errors
- Checked providers using the vssadmin list providers command: Only the Microsoft Software Shadow Copy Provider appears
- Tried to access C:\ properties > Shadow Copies but the window froze. I rebooted the server and was able to access it.
- Verified that the HKLM\SYSTEM\CurrentControlSet\Services\swprv parameter wasn't missing
- Also reregistered the vss dlls using the following command:
- cd /d %windir%\system32
- net stop vss
net stop swprv
regsvr32 /s ole32.dll
regsvr32 /s oleaut32.dll
regsvr32 /s vss_ps.dll
vssvc /register
regsvr32 /s /i swprv.dll
regsvr32 /s /i eventcls.dll
regsvr32 /s es.dll
regsvr32 /s stdprov.dll
regsvr32 /s vssui.dll
regsvr32 /s msxml.dll
regsvr32 /s msxml3.dll
regsvr32 /s msxml4.dll
vssvc /register
net start swprv
net start vss
Here is a copy of the events:
Event Type: Error
Event Source: VSS
Event Category: None
Event ID: 12292
Date: 10/17/2015
Time: 12:11:08 AM
User: N/A
Description:
Volume Shadow Copy Service error: Error creating the Shadow Copy Provider COM class with CLSID {65ee1dba-8ff4-4a58-ac1c-3470ee2f376a} [0x80080005].
Event Type: Error
Event Source: VSS
Event Category: None
Event ID: 10
Date: 10/17/2015
Time: 12:11:08 AM
User: N/A
Description:
Volume Shadow Copy Service information: The COM Server with CLSID {65ee1dba-8ff4-4a58-ac1c-3470ee2f376a} and name SW_PROV cannot be started. Most likely the CPU is under heavy load. [0x80080005]
Do you recommend any other additional steps to diagnose and resolve the root issue?
Thank you for your assistance.