Hi,
We use CommVault Simpana 10 to backup our vm's. The last two weeks two virtual machines can't backup anymore. I always see this error in the vSphere client:
An error occurred while taking a snapshot: msg.snapshot.error-QUIESCINGERROR.
An error occurred while saving the snapshot: msg.snapshot.error-QUIESCINGERROR.
In CommVault I see this error:
Unable to quiesce guest file system during snapshot creation
In event viewer I see this when the backup starts:
I already installed the latest updates of VMware on the server and the latest VMware tools on the vm's.
I also checked this kb article:http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=2069952
How can I fix this problem?