Hi,
I have a two node Cluster Windows Servers 2008 R2, and a vss failure on both servers.
Every time I try to make a backup of drive C with wbadmin (Sytemstate, Full drive or a single file) the backup failed with error: 0x80042308 "The specified object was not found."
The error only happens on Drive C. If a try another volume on same physical disk or a drive in another physical disk, I have no problems.
Here is everything I did, until now:
- Install KB 2871085 - Driver volsnap.sys update
- Schedule and run a off-line chkdsk
- Stop my antivirus
- Run the command SFC /SCANNOW
The backup still fails.
Someone can help me, please?
Here some logs:
Log Name: System
Source: volsnap
Date: 9/6/2016 3:34:19 PM
Event ID: 14
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: XXXXX
Description:
The shadow copies of volume C: were aborted because of an IO failure on volume C:.
Log Name: Application
Source: VSS
Date: 10/4/2016 9:44:57 AM
Event ID: 12305
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: XXXXX
Description:
Volume Shadow Copy Service error: Volume/disk not connected or not found. Error context: CreateFileW(\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy34,0xc0000000,0x00000003,...).
Operation:
Processing PostFinalCommitSnapshots
Context:
Execution Context: System Provider
Log Name: Application
Source: Microsoft-Windows-Wininit
Date: 8/18/2016 11:16:06 PM
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: XXXXXXX
Description:
Checking file system on C:
The type of the file system is NTFS.
A disk check has been scheduled.
Windows will now check the disk.
CHKDSK is verifying files (stage 1 of 3)...
191744 file records processed.
File verification completed.
843 large file records processed.
0 bad file records processed.
0 EA records processed.
924 reparse records processed.
CHKDSK is verifying indexes (stage 2 of 3)...
266058 index entries processed.
Index verification completed.
0 unindexed files scanned.
0 unindexed files recovered.
CHKDSK is verifying security descriptors (stage 3 of 3)...
191744 file SDs/SIDs processed.
Cleaning up 38 unused index entries from index $SII of file 0x9.
Cleaning up 38 unused index entries from index $SDH of file 0x9.
Cleaning up 38 unused security descriptors.
Security descriptor verification completed.
37158 data files processed.
CHKDSK is verifying Usn Journal...
291782064 USN bytes processed.
Usn Journal verification completed.
Write failure with status 0xc0000015 at offset 0x45d6eae600 for 0x200 bytes.
The second NTFS boot sector is unwriteable.
Internal Info:
00 ed 02 00 07 c0 02 00 03 e2 04 00 00 00 00 00 ................
04 04 00 00 9c 03 00 00 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................
Windows has finished checking your disk.
Please wait while your computer restarts.
C:\>wbadmin start backup -backupTarget:F: -include:"C:\temp\diskext.exe"
wbadmin 1.0 - Backup command-line tool (C)
Copyright 2004 Microsoft Corp.
Retrieving volume information...
This will back up volume Local Disk(C:) (Selected Files) to F:.
Do you want to start the backup operation? [Y] Yes [N] No y
The backup operation to F: is starting.
Creating a shadow copy of the volumes specified for backup...
Creating a shadow copy of the volumes specified for backup...
Please wait while files to backup for volume Local Disk(C:) are identified.
This might take several minutes.
The backup operation stopped before completing.
Summary of the backup operation:
------------------
The backup operation stopped before completing.
Detailed error: ERROR - A Volume Shadow Copy Service operation error has
occurred: (0x80042308)
The specified object was not found.
Log of files successfully backed up:
C:\Windows\Logs\WindowsServerBackup\Backup-04-10-2016_15-57-24.log
Log of files for which backup failed:
C:\Windows\Logs\WindowsServerBackup\Backup_Error-04-10-2016_15-57-24.log
Windows Backup failed to create the shared protection point on the source volume
s.
ERROR - AVolume Shadow Copy Service operation error has
occurred: (0x80042308)
The specified object was not found.