Hello,
I am working with a client and we are running into issues backing up the Windows Server 2008 System State.
We are running DPM 2007 SP1. We have Windows Server Backup installed on the Server 2008 system, and what we are seeing is that in DPM the System State Backup of the server, the status of the Protection State is "Replica is inconsistent".
The alert in DPM reads the following
Affected area: Computer\SystemState
Occurred since: 3/3/2009 5:31:19 PM
Description: The replica of System State Computer\SystemState on <servername> is inconsistent with the protected data source. All protection activities for data source will fail until the replica is synchronized with consistency check. You can recover data from existing recovery points, but new recovery points cannot be created until the replica is consistent (ID 3106)
DPM failed to create the system state backup. If you are trying to create the system state of a Windows 2008 Server operating system, verify that the Windows Server Backup (WSB) is installed, and that there is enough free disk space on the protected server to store the system state. (ID 30214 Details: Internal error code: 0x809909FB)
WSB is installed on the protected system and it has plenty of space.
When I look at the logs on the Server 2008 system, I see the following errors:
Log Name: Microsoft-Windows-Backup
Source: Microsoft-Windows-Backup
Date: 3/3/2009 5:11:30 PM
Event ID: 5
Task Category: None
Level: Error
Keywords:
User: SYSTEM
Computer: <servername>
Description:
Backup started at '3/3/2009 4:11:26 PM' failed with following error code '2155348226'.
Log Name: Application
Source: Microsoft-Windows-CAPI2
Date: 3/3/2009 8:46:23 PM
Event ID: 513
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: <servername>
Description:
Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.
Details:
AddCoreCsiFiles : BeginFileEnumeration() failed.
System Error:
Access is denied.
Log Name: Application
Source: Microsoft-Windows-Backup
Date: 3/3/2009 5:12:58 PM
Event ID: 517
Task Category: None
Level: Error
Keywords:
User: SYSTEM
Computer: <servername>
Description:
Backup started at '3/3/2009 4:12:55 PM' failed with following error code '2155348226' (System writer is not found in the backup.). Please rerun backup once issue is resolved.
I followed the instructions of the following article to make sure that the COM permissions are correct.
http://technet.microsoft.com/en-us/library/cc734021.aspx
Everything is correct, except that when I look at the List of Writers (vssadmin list writers), I do not see the "System Writer" which is what WSB/DPM 2007 is trying to use in the System State Backup.
My question then is, how do I add the System Writer into the subscriber list for VSS?