I have seen the problem below randomly on multiple servers, but have never been able to find a solution.
I am using Windows Backup to backup the system state on servers. The backups are completing successfully as per the schedule in the GUI, then start to fail on alternate backups for some unknown reason. Even if the backup is run manually, it will fail on each alternate attempt. It doesn't matter if the scheduled options are used or different backup options, any files or the system state. It can be to a dedicated backup disk or share, it fails on each alternate backup. The error is: Failed, more data is available. I have tried to uninstall the Windows Backup feature, reboot, remove the log files from C:\Windows\Logs\WindowsServerBackup and install the feature again. I have also run wbadmin delete catalog. Check disk reports that all the drives are clean and the system file checker finds no problems. All outstanding Windows updates have been installed. I have tried to use the Sysinternals tool, Process Monitor to try to figure out what may be causing the problem, but there is nothing from the wbengine or vss processes that would highlight any problems to me. The particular server in question is a virtual machine running Windows 2012 R2 Standard and the backup is within the VM. Some event logs that may be of interest:
Log Name: Application
Source: Windows Error Reporting
Date: 15/04/2020 12:33:55
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Description:
Fault bucket , type 0
Event Name: Windows Server Backup Error
Response: Not available
Cab Id: 0
Problem signature:
P1: 2
P2: 1
P3: 0x800700ea
P4: 0x00000000
P5: 0x00000000
P6: 0x00000000
P7: 0x800700ea
P8: 0x00000000
P9:
P10:
Attached files:
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\NonCritical_2_319f11c23205abcc0b1e6e4952ddd4887aeba49_00000000_20ad4b7a
Analysis symbol:
Rechecking for solution: 0
Report Id: fc73d2e5-7f0c-11ea-80fb-00155d020101
Report Status: 4100
Hashed bucket:
---------------------------------------------------------------------------------------
Log Name: Application
Source: Microsoft-Windows-Backup
Date: 15/04/2020 12:33:54
Event ID: 517
Task Category: None
Level: Error
Keywords:
User: SYSTEM
Description:
The description for Event ID 517 from source Microsoft-Windows-Backup cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local
computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
15/04/2020 11:33:32
2147942634
%%2147942634
The locale specific resource for the desired message is not present
---------------------------------------------------------------------------------------
Log Name: Microsoft-Windows-Backup
Source: Microsoft-Windows-Backup
Date: 15/04/2020 12:33:54
Event ID: 5
Task Category: None
Level: Error
Keywords:
User: SYSTEM
Description:
The description for Event ID 5 from source Microsoft-Windows-Backup cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
EV_RenderedValue_0.00
2147942634
0
%%2147942634
12
15/04/2020 11:33:32
Server- 2020_04_15 09:48 DISK_02
1
<VolumeInfo><VolumeInfoItem Name="D:" OriginalAccessPath="D:" State="8" HResult="-2147024662" DetailedHResult="0" PreviousState="7" IsCritical="0" IsIncremental="0" BlockLevel="0"
HasFiles="1" HasSystemState="0" IsCompacted="0" IsPruned="0" IsRecreateVhd="0" FullBackupReason="0" DataTransferred="0" NumUnreadableBytes="0" TotalSize="0" TotalNoOfFiles="0"
Flags="68" BackupTypeDetermined="0" SSBTotalNoOfFiles="0" SSBTotalSizeOnDisk="0" /></VolumeInfo>
15/04/2020 11:33:32
15/04/2020 11:33:49
<TimesList><Time Time="1601-01-01T00:00:00.000Z" /></TimesList>
<TimesList><Time Time="1601-01-01T00:00:00.000Z" /></TimesList>
<TimesList><Time Time="1601-01-01T00:00:00.000Z" /></TimesList>
<TimesList><Time Time="1601-01-01T00:00:00.000Z" /></TimesList>
01/01/1601 00:00:00
01/01/1601 00:00:00
<TimesList></TimesList>
<TimesList></TimesList>
<TimesList></TimesList>
<TimesList></TimesList>
8
<ComponentStatus></ComponentStatus>
<ComponentInfo></ComponentInfo>
01/01/1601 00:00:00
01/01/1601 00:00:00
01/01/1601 00:00:00
01/01/1601 00:00:00
01/01/1601 00:00:00
01/01/1601 00:00:00
<SystemState IsPresent="0" HResult="0" DetailedHResult="0" />
<BMR IsPresent="0" HResult="0" DetailedHResult="0" />
True
False
False
C:\Windows\Logs\WindowsServerBackup\Backup-15-04-2020_11-33-32.log
C:\Windows\Logs\WindowsServerBackup\Backup_Error-15-04-2020_11-33-32.log
<TimesList><Time Time="1601-01-01T00:00:00.000Z" /></TimesList>
<TimesList><Time Time="1601-01-01T00:00:00.000Z" /></TimesList>
<TimesList><Time Time="1601-01-01T00:00:00.000Z" /></TimesList>
<TimesList><Time Time="1601-01-01T00:00:00.000Z" /></TimesList>
8
<ComponentInfoSummary ComponentInfoArrayPresent="1" TotalComponents="0" SucceededComponents="0" />
The locale specific resource for the desired message is not present
Does anyone have any ideas? Thanks in advance.