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windows could not start block level backup engine service

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Hello,

              Im trying to perform system state backup for one of the server its unable to run. Last week we have performed the system state backup without any issue.

Operating System:2008

OS Version: R2 Small Business Server 2011 x64 Edition Build 7600

RAM-32 GB

Following event ID is reported in the logs;

Log Name:      Application

Source:        Microsoft-Windows-Backup

Date:          7/2/2013 2:25:35 PM

Event ID:      754

Task Category: None

Level:         Information

Keywords:     

User:          SYSTEM

Computer:      ABC

The Block Level Backup Engine service has stopped.

When we try to restart the Block Level Backup Engine service we get error as “Windows could not start the Block Level Backup Engine Service on Local Computer.

Error 0x800700b7: Cannot create a file when that file already exists.”

I have already restarted Virtual disk and Volume shadow copy service, but no luck.

Any help in resolving this issue will be much appreciated.

Thank you.

Keshava


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